WatchGuard incident

2026-02-03 - EMEA - Issues with token activation and management on Authpoint

Minor Resolved View vendor source →

WatchGuard experienced a minor incident on February 3, 2026 affecting User and Token Administration:::EMEA, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 10:42 AM UTC
Resolved
Feb 03, 2026, 11:44 AM UTC
Duration
1h 2m
Detected by Pingoru
Feb 03, 2026, 10:42 AM UTC

Affected components

User and Token Administration:::EMEA

Update timeline

  1. identified Feb 03, 2026, 10:42 AM UTC

    We are working on alerts on token activation service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 60 minutes, if not sooner.

  2. monitoring Feb 03, 2026, 11:22 AM UTC

    Our systems show alerts on token activation service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

  3. resolved Feb 03, 2026, 11:44 AM UTC

    We are no longer experiencing alerts on token activation service and this incident is now resolved. The service is operating normally at this time.