WatchGuard incident
2026-03-16 - EMEA - AuthPoint Authentication service degradation
WatchGuard experienced a minor incident on March 16, 2026 affecting RADIUS:::EMEA and SAML:::EMEA and 1 more component, lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 16, 2026, 03:22 PM UTC
We're investigating alerts on AuthPoint Authentication service. Once we determine the impact and scale of these errors we'll post our next update in 30 minutes, if not sooner.
- identified Mar 16, 2026, 03:32 PM UTC
We continue to work on alerts on AuthPoint Authentication service and have identified the issue. Our teams are working to restore normal operations and we apologize for the impact this event has caused. We'll post our next update in 30 minutes, if not sooner.
- monitoring Mar 16, 2026, 03:45 PM UTC
Our systems show on AuthPoint Authentication service are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 60 minutes, if not sooner.
- resolved Mar 16, 2026, 04:02 PM UTC
We are no longer experiencing alerts on AuthPoint Authentication service and this incident is now resolved. The service is operating normally at this time.