WatchGuard incident

2026-03-26 - GLOBAL - AuthPoint Authentication Errors

Major Resolved View vendor source →

WatchGuard experienced a major incident on March 26, 2026 affecting RADIUS:::AMER and RADIUS:::EMEA and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2026, 06:38 PM UTC
Resolved
Mar 26, 2026, 08:22 PM UTC
Duration
1h 44m
Detected by Pingoru
Mar 26, 2026, 06:38 PM UTC

Affected components

RADIUS:::AMERRADIUS:::EMEARADIUS:::APACADFS:::AMERADFS:::EMEAADFS:::APAC

Update timeline

  1. investigating Mar 26, 2026, 06:38 PM UTC

    We are currently investigating AuthPoint authentication errors for ADFS and Radius. We will post our next update within 30 minutes.

  2. identified Mar 26, 2026, 06:41 PM UTC

    We have identified the issue and are working towards resolving it. We will post our next update within 30 minutes.

  3. identified Mar 26, 2026, 07:11 PM UTC

    We are still working to restore normal operations, and will post our next update within 30 minutes.

  4. monitoring Mar 26, 2026, 07:41 PM UTC

    We are still working to restore normal operations, and will post our next update within 30 minutes.

  5. monitoring Mar 26, 2026, 08:06 PM UTC

    We have implemented a fix and will be monitoring our systems as they return to normal operations. We will post our next update within 30 minutes.

  6. resolved Mar 26, 2026, 08:22 PM UTC

    This is now resolved.