WatchGuard incident

2026-04-02 - Global - Issues with new Firebox deployments using the zero-touch method

Minor Resolved View vendor source →
Started
Apr 02, 2026, 07:01 PM UTC
Resolved
Apr 02, 2026, 08:18 PM UTC
Duration
1h 17m
Detected by Pingoru
Apr 02, 2026, 07:01 PM UTC

Affected components

Firebox Configuration:::AMERFirebox Configuration:::EMEAFirebox Configuration:::APAC

Update timeline

  1. investigating Apr 02, 2026, 07:01 PM UTC

    We are investigating issues with Zero-touch deployments for new Fireboxes. We'll post an update within the next 30 minutes.

  2. identified Apr 02, 2026, 07:39 PM UTC

    A fix for this issue has been deployed and our systems show that the issues with new Firebox deployments using the zero-touch method are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

  3. monitoring Apr 02, 2026, 07:39 PM UTC

    A fix for this issue has been deployed and our systems show that the issues with new Firebox deployments using the zero-touch method are returning to normal and we're monitoring to ensure system stability. We'll post our next update in 30 minutes, if not sooner.

  4. resolved Apr 02, 2026, 08:18 PM UTC

    We are no longer experiencing issues with new Firebox deployments using the zero-touch method, and this incident is now resolved. The service is operating normally at this time.

Looking to track WatchGuard downtime and outages?

Pingoru polls WatchGuard's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when WatchGuard reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track WatchGuard alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring WatchGuard for free

5 free monitors · No credit card required