Waldo Outage History
Waldo is up right nowPingoru has recorded 2 incidents for Waldo: 2 in the last 12 months and 1 in the last 90 days.
Incidents, newest first
Minor September 10, 2026 Waldo: running in degraded mode while we wait for a stable connection 32m
Started Sep 10, 2026, 03:08 PM UTC· resolved Sep 10, 2026, 03:41 PM UTC
- investigating Sep 10, 2026, 03:08 PM UTC
You may be experiencing slowness or trouble accessing Waldo from Microsoft Teams right now. Here's what's going on, and more importantly, what we're doing about it. ## What's happening A disruption is currently affecting the links between Microsoft Azure's infrastructure and certain Internet service providers (ISPs). This is causing intermittent disconnections, and Waldo may run slowly or become temporarily unreachable for some of you. This isn't coming from Waldo itself: it sits upstream, in Microsoft's network infrastructure. ## What this means for you - Access to Waldo may be slower than usual, or briefly cut off. - Your data (bookings, floor plans, history) stays safe and untouched: nothing is lost. - Depending on your ISP, the impact may vary from one team to another. ## What we're doing Our teams are following the situation closely, in touch with Microsoft's technical teams. As soon as the connection stabilizes, Waldo goes back to normal automatically, no action needed on your end. ## What's next We'll update this page as soon as we know more, and confirm here once everything is back to normal. Thanks for your patience, we're staying on it until things are running smoothly again.
Minor February 13, 2026 ⚠️ Issue Loading Waldo on Microsoft Teams Desktop 3m
Started Feb 13, 2026, 04:29 PM UTC· resolved Feb 13, 2026, 04:32 PM UTC
- investigating Feb 13, 2026, 04:29 PM UTC
Some users may experience issues loading Waldo within the **Microsoft Teams Desktop** app. ### 🔍 What’s happening? Waldo may fail to load entirely inside the desktop client. This behavior appears to be linked to a **recent Microsoft Teams update** that prevents the app from redirecting to the correct URL. > **Good news:** Waldo continues to work perfectly on the **Web version** of Teams. ### 💡 Effective Workarounds To fix this, we recommend the following steps: 1. **Clear the Microsoft Teams Desktop Cache** This is currently the most effective fix and resolves the issue for most users. 👉 [Full step-by-step guide here](https://customer.hellowaldo.app/hc/en-us/articles/25139437049234-How-to-clear-the-cache-in-Microsoft-Teams) 2. **Use the Web Version of Teams** Waldo runs flawlessly at [https://teams.microsoft.com](https://teams.microsoft.com) --- ### 🤝 Resolution Progress We are currently in contact with Microsoft to resolve this issue permanently. We will share more updates as soon as we have them. Thank you for your patience and understanding. **The Waldo Team**