Vtex incident

Degraded performance

Critical Resolved

Vtex experienced a critical incident on October 20, 2025, lasting 14h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:18 AM UTC
Resolved
Oct 20, 2025, 09:28 PM UTC
Duration
14h 9m
Detected by Pingoru
Oct 20, 2025, 07:18 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.