Vtex incident

Payments processing issues

Critical Resolved

Vtex experienced a critical incident on October 31, 2025, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2025, 02:06 PM UTC
Resolved
Oct 31, 2025, 02:48 PM UTC
Duration
42m
Detected by Pingoru
Oct 31, 2025, 02:06 PM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.