Vtex incident

License Manager Auth Failure

Critical Resolved

Vtex experienced a critical incident on December 20, 2025, lasting 1h 58m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2025, 03:01 AM UTC
Resolved
Dec 20, 2025, 05:00 AM UTC
Duration
1h 58m
Detected by Pingoru
Dec 20, 2025, 03:01 AM UTC

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.