VRChat experienced a critical incident on December 25, 2025 affecting Authentication / Login, lasting 5d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 25, 2025, 01:41 AM UTC
We are aware and are investigating login issues caused by an outage at one of our upstream providers.
- monitoring Dec 25, 2025, 05:01 AM UTC
It appears that our upstream provider has implemented a fix and services are recovering.
- monitoring Dec 25, 2025, 05:01 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 25, 2025, 05:03 AM UTC
Login functionality is working again, we're continuing to monitor the stability of our upstream provider.
- identified Dec 25, 2025, 05:59 AM UTC
Login functionality is continuing to have issues.
- monitoring Dec 25, 2025, 10:25 AM UTC
Login functionality is working again, we're continuing to monitor the stability of our upstream provider.
- identified Dec 26, 2025, 08:00 AM UTC
Our upstream provider is experiencing issues once again impacting our login functionality.
- monitoring Dec 26, 2025, 08:32 AM UTC
Login functionality is working again, we're continuing to monitor the stability of our upstream provider.
- resolved Dec 30, 2025, 03:45 AM UTC
This incident has been resolved.