DLV Outage
Affected: API
Timeline · 2 updates
- investigating Jun 18, 2026, 03:43 PM UTC
We are currently investigating this issue.
- resolved Jun 18, 2026, 04:51 PM UTC
This incident has been resolved.
Vouched Outage History
Vouched is up right nowVouched had 14 outages in the last 2 years totaling 11h 16m of downtime — averaging 0.6 incidents per month.
There were 14 Vouched outages since August 19, 2024 totaling 11h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
Documentation Outage
Timeline · 3 updates
- investigating May 27, 2026, 03:28 PM UTC
We're currently experiencing a disruption to our documentation due to an ongoing outage with one of our third-party vendors. Our team is monitoring the situation closely and will provide updates as more information becomes available. We apologize for the inconvenience.
- investigating May 27, 2026, 04:03 PM UTC
We are continuing to investigate this issue.
- resolved May 27, 2026, 04:04 PM UTC
This incident has been resolved.
Dashboard Analytics page loading issues
Affected: Management Portal
Timeline · 2 updates
- investigating May 12, 2026, 08:12 PM UTC
We are currently investigating an issue causing our Dashboard Analytics page to not load properly.
- resolved May 12, 2026, 08:14 PM UTC
This incident has been resolved.
UK Address Based DOB Verification elevated error rate
Affected: API
Timeline · 2 updates
- investigating May 08, 2026, 12:58 PM UTC
We are investigating an issue with UK address based DOB verifications related to a 3rd party provider
- resolved May 08, 2026, 01:33 PM UTC
This incident has been resolved.
Vouched Dashboard Login Issue
Affected: Management Portal
Timeline · 2 updates
- investigating Apr 28, 2026, 06:55 PM UTC
We are currently investigating the issue.
- resolved Apr 28, 2026, 07:23 PM UTC
This incident has been resolved.
IP Validation Scoring Anomaly
Timeline · 1 update
- resolved Apr 16, 2026, 09:46 PM UTC
Customers may have experienced anomalies in IP Validation scoring as part of our CrossCheck API. This occurred between 3:00 PM - 4:00 PM EDT. This incident is now resolved.
ITIN Outage
Affected: API
Timeline · 3 updates
- investigating Apr 12, 2026, 07:27 PM UTC
We are currently investigating this issue.
- monitoring Apr 12, 2026, 08:17 PM UTC
We are seeing positive recovery as of 1pm PST and are continuing to monitor.
- resolved Apr 12, 2026, 09:35 PM UTC
This incident has been resolved.
Increased latency and error rates with the SSN and DOB verification APIs
Affected: API
Timeline · 4 updates
- investigating Dec 14, 2025, 12:31 AM UTC
We are investigating an issue that is affecting our private-ssn and DOB endpoints. Other API endpoints are operating normally.
- identified Dec 14, 2025, 12:53 AM UTC
A data provider outage has occurred and is ongoing. Working to determine likely duration of the outage.
- monitoring Dec 14, 2025, 01:08 AM UTC
The provider investigation is ongoing. Anticipating an update within 30 minutes.
- resolved Dec 14, 2025, 01:42 AM UTC
Data provider reports the issue has been resolved.
Visual IDV Outage
Affected: APIJS Plugin
Timeline · 3 updates
- investigating Nov 24, 2025, 08:51 PM UTC
We are investigating an issue with visual IDV related requests.
- investigating Nov 24, 2025, 08:55 PM UTC
We are continuing to investigate this issue.
- resolved Nov 25, 2025, 12:30 AM UTC
This incident has been resolved.
Crosscheck API Degraded
Affected: API
Timeline · 2 updates
- investigating Aug 29, 2025, 12:29 AM UTC
We are currently investigating elevated error rates with our crosscheck API endpoint.
- resolved Aug 29, 2025, 02:06 AM UTC
This incident has been resolved.
Scheduled maintenance downtime on private SSN service.
Timeline · 1 update
- resolved Jul 01, 2025, 09:03 PM UTC
Due to 3rd Party maintenance there will be an estimated 20-30 minutes of downtime on Vouched's Private SSN service between 1:00am and 3:00am Pacific time.
Service Disruption
Affected: APIManagement PortalJS Plugin
Timeline · 3 updates
- investigating Jan 31, 2025, 02:42 PM UTC
We are current investigating this issue.
- investigating Jan 31, 2025, 03:12 PM UTC
We have mitigated the issue and are monitoring our systems.
- resolved Jan 31, 2025, 06:05 PM UTC
This incident has been resolved.
DLV outage
Timeline · 1 update
- resolved Dec 06, 2024, 10:18 PM UTC
We are investigating an issue with DLV related requests.
Vouched API degraded
Affected: API
Timeline · 2 updates
- monitoring Aug 19, 2024, 08:37 PM UTC
There was an issue with a recent deployment, the deployment has been rolled back.
- resolved Aug 19, 2024, 08:41 PM UTC
This incident has been resolved.