Vonage API incident
USA SMS - Delivery degradation affecting SMS messages sent towards Verizon network
Vonage API experienced a minor incident on October 8, 2026 affecting SMS North America, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Affected components
SMS North America
Update timeline
- investigating Oct 08, 2026, 08:07 PM UTC
We have been notified by our suppliers about SMS degradation to the Verizon network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Oct 09, 2026, 12:30 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 09, 2026, 12:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 09, 2026, 02:47 AM UTC
This incident has been resolved.