Vonage API incident

China SMS - Degradation of Pre-Registered brands

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 29, 2026 affecting SMS APAC, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 06:36 AM UTC
Resolved
Apr 29, 2026, 08:25 AM UTC
Duration
1h 48m
Detected by Pingoru
Apr 29, 2026, 06:36 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Apr 29, 2026, 06:36 AM UTC

    Please be advised that we are observing partial SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 29, 2026, 07:30 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2026, 08:25 AM UTC

    This incident has been resolved.