Vonage API incident

Honduras SMS - Delivery degradation towards Tigo network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 24, 2026 affecting SMS North America, lasting 8h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 07:51 AM UTC
Resolved
Jul 24, 2026, 04:15 PM UTC
Duration
8h 23m
Detected by Pingoru
Jul 24, 2026, 07:51 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Jul 24, 2026, 07:51 AM UTC

    Please be advised that we are observing message delivery degradation towards TIGO, Honduras. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 24, 2026, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 24, 2026, 04:15 PM UTC

    This incident has been resolved.