Vonage API incident

France Silent Authentication - Service degradation affecting the Orange network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 21, 2026 affecting Verify SilentAuth Europe, lasting 9h 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2026, 10:36 PM UTC
Resolved
Jul 22, 2026, 08:32 AM UTC
Duration
9h 55m
Detected by Pingoru
Jul 21, 2026, 10:36 PM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Jul 21, 2026, 10:36 PM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Orange network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 22, 2026, 07:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 22, 2026, 08:32 AM UTC

    This incident has been resolved.