Vonage API incident

Philippines SMS - Delivery Degradation of Domestic Brands towards Globe Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 19, 2026 affecting SMS APAC, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2026, 04:02 AM UTC
Resolved
Jul 19, 2026, 06:26 AM UTC
Duration
2h 24m
Detected by Pingoru
Jul 19, 2026, 04:02 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jul 19, 2026, 04:02 AM UTC

    We are currently observing SMS delivery degradation of Domestic Brands towards Globe Telecom in Philippines. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 19, 2026, 05:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 19, 2026, 06:26 AM UTC

    This incident has been resolved.