Vonage API incident

Nigeria SMS - Delivery Degradation towards MTN network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 17, 2026 affecting SMS Middle East & Africa, lasting 6h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 11:47 PM UTC
Resolved
Jul 18, 2026, 06:23 AM UTC
Duration
6h 35m
Detected by Pingoru
Jul 17, 2026, 11:47 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Jul 17, 2026, 11:47 PM UTC

    We are currently observing SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 18, 2026, 06:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 18, 2026, 06:23 AM UTC

    This incident has been resolved.