Vonage API incident

Ethiopia SMS - Delivery degradation towards Ethiopian Telecom / MTN network

Vonage API experienced a minor incident on July 15, 2026 affecting SMS Middle East & Africa, lasting 7h 34m. The incident has been resolved; the full update timeline is below.

Started: Jul 15, 2026, 01:49 PM UTC
Resolved: Jul 15, 2026, 09:24 PM UTC
Duration: 7h 34m
Detected by Pingoru: Jul 15, 2026, 01:49 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

investigating Jul 15, 2026, 01:49 PM UTC

We have been notified by our supplier about SMS delivery degradation towards Ethiopian Telecom / MTN. You may experience irregular delivery with inconsistent delivery times while sending towards this network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.
monitoring Jul 15, 2026, 07:09 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 15, 2026, 09:24 PM UTC

This incident has been resolved.