Vonage API incident

Haiti SMS - Delivery degradation affecting Natcom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 9, 2026 affecting SMS Latin America, lasting 8h 6m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 09:20 PM UTC
Resolved
Jul 10, 2026, 05:26 AM UTC
Duration
8h 6m
Detected by Pingoru
Jul 09, 2026, 09:20 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Jul 09, 2026, 09:20 PM UTC

    Please be advised that we are observing SMS delivery degradation towards Natcom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 10, 2026, 04:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2026, 05:26 AM UTC

    This incident has been resolved.