Vonage API incident

Australia SMS - Delivery degradation affecting Telstra

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 8, 2026 affecting SMS APAC, lasting 8h 1m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 05:03 PM UTC
Resolved
Jul 09, 2026, 01:05 AM UTC
Duration
8h 1m
Detected by Pingoru
Jul 08, 2026, 05:03 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jul 08, 2026, 05:03 PM UTC

    Please be advised that we are observing SMS delivery degradation towards Telstra. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 09, 2026, 12:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 01:05 AM UTC

    This incident has been resolved.