Vonage API incident

Singapore SMS - Delivery degradation affecting TPG Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 6, 2026 affecting SMS APAC, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
Jul 06, 2026, 08:44 AM UTC
Resolved
Jul 06, 2026, 01:20 PM UTC
Duration
4h 36m
Detected by Pingoru
Jul 06, 2026, 08:44 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jul 06, 2026, 08:44 AM UTC

    Please be advised that we are observing SMS delivery degradation towards TPG Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jul 06, 2026, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 06, 2026, 01:20 PM UTC

    This incident has been resolved.