Vonage API incident

USA & Canada SMS - Degradation affecting 10DLC numbers towards multiple networks

Vonage API experienced a minor incident on July 6, 2026 affecting SMS North America, lasting 22h 15m. The incident has been resolved; the full update timeline is below.

Started: Jul 06, 2026, 02:49 AM UTC
Resolved: Jul 07, 2026, 01:04 AM UTC
Duration: 22h 15m
Detected by Pingoru: Jul 06, 2026, 02:49 AM UTC

Affected components

SMS North America

Update timeline

investigating Jul 06, 2026, 02:49 AM UTC

We have detected degradation affecting 10DLC numbers towards multiple networks. As a result of this issue, inbound/outbound messages and delivery receipts may be impacted. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.
monitoring Jul 06, 2026, 02:25 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 07, 2026, 01:04 AM UTC

This incident has been resolved.