Vonage API incident

Dominican Republic SMS - Delivery Degradation towards Altice

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 2, 2026 affecting SMS North America, lasting 19h 28m. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 08:56 AM UTC
Resolved
Jul 03, 2026, 04:24 AM UTC
Duration
19h 28m
Detected by Pingoru
Jul 02, 2026, 08:56 AM UTC

Affected components

SMS North America

Update timeline

  1. investigating Jul 02, 2026, 08:56 AM UTC

    We observed SMS delivery degradation towards Altice network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. resolved Jul 03, 2026, 04:24 AM UTC

    This incident has been resolved.