Vonage API incident

Video API - Media connection issue

Minor Resolved View vendor source →

Vonage API experienced a minor incident on July 1, 2026 affecting Media Connection (Standard), lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2026, 05:03 AM UTC
Resolved
Jul 01, 2026, 05:58 AM UTC
Duration
55m
Detected by Pingoru
Jul 01, 2026, 05:03 AM UTC

Affected components

Media Connection (Standard)

Update timeline

  1. investigating Jul 01, 2026, 05:03 AM UTC

    We are aware of issues that may be impacting your Video API Media Router. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 2 hrs. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  2. resolved Jul 01, 2026, 05:58 AM UTC

    Vonage services are fully restored following today's interruption in Video API Media Router from 2026-07-01 04:01:00 UTC until 2026-07-01 04:11:00 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com"