Vonage API incident

UK SMS - Delivery degradation towards Lycamobile network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 29, 2026 affecting SMS Europe, lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 10:39 AM UTC
Resolved
Jun 30, 2026, 06:54 AM UTC
Duration
20h 15m
Detected by Pingoru
Jun 29, 2026, 10:39 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jun 29, 2026, 10:39 AM UTC

    We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 30, 2026, 06:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 06:54 AM UTC

    This incident has been resolved.