Vonage API incident

China SMS - Delivery degradation of Pre-Registered brands

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 29, 2026 affecting SMS APAC, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 12:44 AM UTC
Resolved
Jun 29, 2026, 02:46 AM UTC
Duration
2h 2m
Detected by Pingoru
Jun 29, 2026, 12:44 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jun 29, 2026, 12:44 AM UTC

    Please be advised that we are observing SMS delivery degradation for domestic pre-registered brands towards China. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 29, 2026, 02:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 02:46 AM UTC

    This incident has been resolved.