Vonage API incident

Venezuela SMS - Delivery Degradation towards Telefonica network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 25, 2026 affecting SMS Latin America, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 01:14 AM UTC
Resolved
Jun 25, 2026, 07:26 AM UTC
Duration
6h 12m
Detected by Pingoru
Jun 25, 2026, 01:14 AM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Jun 25, 2026, 01:14 AM UTC

    We have been notified by our supplier about SMS delivery degradation towards Telefonica network in Venezuela. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 25, 2026, 05:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2026, 07:26 AM UTC

    This incident has been resolved.