Vonage API incident

Costa Rica SMS - Degradation affecting Claro ICE network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 23, 2026 affecting SMS Latin America, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 04:05 PM UTC
Resolved
Jun 23, 2026, 05:27 PM UTC
Duration
1h 22m
Detected by Pingoru
Jun 23, 2026, 04:05 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Jun 23, 2026, 04:05 PM UTC

    Please be informed that we were notified by our supplier of a SMS delivery degradation towards ICE network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 23, 2026, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 23, 2026, 05:27 PM UTC

    This incident has been resolved.