Vonage API incident

Indonesia SMS - Delivery degradation towards Smartfren

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 23, 2026 affecting SMS APAC, lasting 20h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2026, 06:29 AM UTC
Resolved
Jun 24, 2026, 02:54 AM UTC
Duration
20h 24m
Detected by Pingoru
Jun 23, 2026, 06:29 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jun 23, 2026, 06:29 AM UTC

    We have been notified by our supplier about an SMS delivery degradation towards Smartfren network in Indonesia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 23, 2026, 01:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 24, 2026, 02:54 AM UTC

    This incident has been resolved.