Vonage API incident

Vonage API — CDR Processing Delay (Ireland Region)

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 15, 2026 affecting Reports API, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 05:01 PM UTC
Resolved
Jun 15, 2026, 06:29 PM UTC
Duration
1h 27m
Detected by Pingoru
Jun 15, 2026, 05:01 PM UTC

Affected components

Reports API

Update timeline

  1. investigating Jun 15, 2026, 05:01 PM UTC

    We are currently investigating an issue affecting CDR (Call Detail Record) processing in the Ireland region. Customers using Vonage API services in the Ireland (EU-West-1) region may experience delays in call and message detail records appearing in their dashboards or reporting systems. We are actively investigating the root cause and will provide an update as soon as more information is available.

  2. monitoring Jun 15, 2026, 05:41 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 15, 2026, 06:29 PM UTC

    This incident has been resolved.