Vonage API incident

Philippines SMS - Delivery Degradation towards Globe and Smart networks

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 14, 2026 affecting SMS APAC, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2026, 09:33 AM UTC
Resolved
Jun 14, 2026, 01:16 PM UTC
Duration
3h 42m
Detected by Pingoru
Jun 14, 2026, 09:33 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jun 14, 2026, 09:33 AM UTC

    We have observed degradation impacting message delivery towards lobe and Smart networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Jun 14, 2026, 12:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 14, 2026, 01:16 PM UTC

    This incident has been resolved.