Vonage API incident

Venezuela SMS - Degradation towards Movilnet Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 23, 2026 affecting SMS North America, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 03:49 PM UTC
Resolved
Apr 23, 2026, 08:38 PM UTC
Duration
4h 49m
Detected by Pingoru
Apr 23, 2026, 03:49 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating Apr 23, 2026, 03:49 PM UTC

    Please be advised that we are observing message delivery degradation towards Venezuela Movilnet Network. You may experience failures or delays DLR for SMS sending towards this Network. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Apr 23, 2026, 07:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 08:38 PM UTC

    This incident has been resolved.