Vonage API incident

Mexico SMS - Delivery degradation towards Movistar network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 29, 2026 affecting SMS North America, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 09:13 PM UTC
Resolved
May 29, 2026, 11:10 PM UTC
Duration
1h 56m
Detected by Pingoru
May 29, 2026, 09:13 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating May 29, 2026, 09:13 PM UTC

    Please be advised that we are observing message delivery degradation towards Movistar Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 29, 2026, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 29, 2026, 11:10 PM UTC

    This incident has been resolved.