Vonage API incident

France SMS - Degradation for Inbound SMS towards France Long Virtual Numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 23, 2026 affecting SMS Europe, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 02:41 PM UTC
Resolved
May 23, 2026, 03:01 PM UTC
Duration
19m
Detected by Pingoru
May 23, 2026, 02:41 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating May 23, 2026, 02:41 PM UTC

    We are currently observing inbound SMS delivery degradation for messages sending towards a subset of our France Long Virtual Numbers. You may experience failures or delays for Inbound SMS sending towards some of your subscribed Long Virtual Numbers. We are working along with our partners to resolve the issue and will post an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring May 23, 2026, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 23, 2026, 03:01 PM UTC

    This incident has been resolved.