Vonage API experienced a minor incident on May 22, 2026 affecting Voice API, lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 06:10 PM UTC
We are aware of voice issues that may be impacting your Voice API calls in the US region. Customers may encounter voice traffic requests timing out. Our engineers are working to quickly resolve the issue. We'll provide further updates within 1 hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- monitoring May 22, 2026, 06:58 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Voice API services in the US region. We'll continue to provide further updates here within 8 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
- resolved May 22, 2026, 08:45 PM UTC
Vonage services have been fully restored following today's interruption in Voice API services in the US region, which began at 2026-05-22 17:22:00 UTC. Full resolution has been confirmed effective 2026-05-22 18:45:00 UTC. You will receive a formal RFO. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com