Vonage API incident

Myanmar SMS - Delivery Degradation towards Ooredoo Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 21, 2026 affecting SMS Middle East & Africa, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 03:20 PM UTC
Resolved
May 21, 2026, 08:09 PM UTC
Duration
4h 48m
Detected by Pingoru
May 21, 2026, 03:20 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating May 21, 2026, 03:20 PM UTC

    We are currently observing SMS delivery degradation towards Myanmar Ooredoo. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring May 21, 2026, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 21, 2026, 08:09 PM UTC

    This incident has been resolved.