Vonage API incident

Peru SMS - Delivery degradation towards Entel network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 20, 2026 affecting SMS Latin America, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 06:14 PM UTC
Resolved
May 20, 2026, 08:31 PM UTC
Duration
2h 16m
Detected by Pingoru
May 20, 2026, 06:14 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating May 20, 2026, 06:14 PM UTC

    We are currently observing SMS delivery degradation towards Peru Entel network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 20, 2026, 08:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 08:31 PM UTC

    This incident has been resolved.