Vonage API incident

France SMS - Delivery Degradation towards SFR Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 20, 2026 affecting SMS Europe, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 04:31 PM UTC
Resolved
May 20, 2026, 08:34 PM UTC
Duration
4h 3m
Detected by Pingoru
May 20, 2026, 04:31 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating May 20, 2026, 04:31 PM UTC

    We are currently observing SMS delivery degradation towards SFR Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 20, 2026, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 08:34 PM UTC

    This incident has been resolved.