Vonage API incident

Nigeria SMS - Delivery Degradation towards MTN network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 20, 2026 affecting SMS Middle East & Africa, lasting 6h 11m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:51 PM UTC
Resolved
May 20, 2026, 08:03 PM UTC
Duration
6h 11m
Detected by Pingoru
May 20, 2026, 01:51 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating May 20, 2026, 01:51 PM UTC

    We have been notified by our supplier about an SMS delivery degradation towards Nigeria-MTN network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring May 20, 2026, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 20, 2026, 08:03 PM UTC

    This incident has been resolved.