Vonage API incident

Honduras SMS - Delivery degradation towards Tigo network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on April 22, 2026 affecting SMS Latin America, lasting 4h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:17 PM UTC
Resolved
Apr 23, 2026, 03:08 AM UTC
Duration
4h 50m
Detected by Pingoru
Apr 22, 2026, 10:17 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Apr 22, 2026, 10:17 PM UTC

    Please be advised that we are observing message delivery degradation towards TIGO, Honduras. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Apr 23, 2026, 02:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 03:08 AM UTC

    This incident has been resolved.