Vonage API incident

Voice API transcribe issues in the US Region.

Notice Resolved View vendor source →

Vonage API experienced a notice incident on May 20, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 01:47 AM UTC
Resolved
May 19, 2026, 03:00 PM UTC
Duration
—
Detected by Pingoru
May 20, 2026, 01:47 AM UTC

Update timeline

  1. resolved May 20, 2026, 01:47 AM UTC

    Vonage services are fully restored following today's interruption due to Voice API transcription issues from 2026-05-19 23:28:00 UTC to 2026-05-20 00:49:00 UTC. Calls should still be connected and recorded But post-call transcripts would be missing for analysis, compliance, or training. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com