Vonage API experienced a minor incident on May 19, 2026 affecting Programmable SIP & SIP Interconnect and Voice API and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 19, 2026, 03:24 PM UTC
We are aware of issues that may be impacting your Voice API calls in the US region. Our engineers are working to quickly resolve the issue. We’ll provide further updates within 30 minutes. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- investigating May 19, 2026, 03:54 PM UTC
Our engineering team is working to resolve the issue that may be impacting your Voice API calls. We'll continue to provide further updates here within 2 hours. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com
- monitoring May 19, 2026, 04:00 PM UTC
Vonage services continue to show signs of recovery following today's interruption in Voice API services in the US region. We'll continue to provide further updates here within 8 hours and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com
- resolved May 19, 2026, 04:56 PM UTC
Vonage services are fully restored following today's interruption in Voice API services in the US region from 2026-05-19 15:01:30 UTC until 2026-05-19 15:15:30 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com