Vonage API incident

Denmark SMS - Delivery receipt degradation affecting Hi3G Denmark

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 19, 2026 affecting SMS Europe, lasting 5h 45m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 06:08 AM UTC
Resolved
May 19, 2026, 11:53 AM UTC
Duration
5h 45m
Detected by Pingoru
May 19, 2026, 06:08 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating May 19, 2026, 06:08 AM UTC

    We have been notified by our supplier about delivery receipt degradation for messages sent towards Hi3G Denmark. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 19, 2026, 10:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 19, 2026, 11:53 AM UTC

    This incident has been resolved.