Vonage API incident

Mexico SMS - Delivery degradation towards Mexico AT&T network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on May 14, 2026 affecting SMS North America, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 09:22 PM UTC
Resolved
May 15, 2026, 12:59 AM UTC
Duration
3h 37m
Detected by Pingoru
May 14, 2026, 09:22 PM UTC

Affected components

SMS North America

Update timeline

  1. investigating May 14, 2026, 09:22 PM UTC

    We have been notified of delivery degradation for SMS traffic towards Mexico AT&T network. We are working with our partners to resolve the issue. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 15, 2026, 12:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 15, 2026, 12:59 AM UTC

    This incident has been resolved.