Vonage API incident

USA MMS - degradation affecting 10DLC MMS messages to multiple networks

Minor Ongoing View vendor source →

Vonage API is currently experiencing a minor incident affecting MMS North America, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 06:24 PM UTC
Resolved
Ongoing
Duration
● 1h 55m
Detected by Pingoru
May 12, 2026, 06:24 PM UTC

Affected components

MMS North America

Update timeline

  1. investigating May 12, 2026, 06:24 PM UTC

    We have been notified by our US supplier about an issue impacting MMS messages sent from 10DLC numbers to US networks. You might experience missing or delayed MTs, MOs, or delivery receipts. The supplier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 12, 2026, 07:56 PM UTC

    A fix has been implemented and we are monitoring the results.