Vonage API experienced a minor incident on May 5, 2026 affecting Voice API and Voice WebRTC, lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Voice APIVoice WebRTC
Update timeline
- investigating May 05, 2026, 08:48 AM UTC
We are aware of issues that may be impacting your Voice API calls in the EU West Region. Our engineers are working to quickly resolve the issue. We’ll provide further updates within an hour. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com