Vonage API incident

Service Issue in Voice Platform

Minor Resolved View vendor source →
Started
May 04, 2026, 11:02 AM UTC
Resolved
May 04, 2026, 11:44 AM UTC
Duration
42m
Detected by Pingoru
May 04, 2026, 11:02 AM UTC

Affected components

Voice APILegacy TTSSIP TrunkingVoice WebRTCSIP Endpoints

Update timeline

  1. investigating May 04, 2026, 11:02 AM UTC

    Our engineering team observed a high-request-duration--latency which effected voice platform towards euc1 since 9:51 UTC, and it was fixed by 10:21 UTC Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

  2. monitoring May 04, 2026, 11:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 11:44 AM UTC

    This incident has been resolved.

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