Volterra Outage History

Started Oct 14, 2026, 10:40 AM UTC· resolved Oct 14, 2026, 11:53 AM UTC

1. investigating Oct 14, 2026, 10:40 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Relay (GLR) and console access logs in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/14/2026, 10:35 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. monitoring Oct 14, 2026, 11:20 AM UTC

   On October 14 2026, at approximately 10:35 UTC, F5 Distributed Cloud team detected a service degradation affecting Global Log Receiver (GLR) and console access logs. Currently, all affected services have been restored and are functioning as intended. However, services will remain under monitoring to ensure continued stability. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding.

3. resolved Oct 14, 2026, 11:53 AM UTC

   Following a period of monitoring, functionality for the Global Log Receiver (GLR) and console access logs has fully returned to normal operations, with traffic processing remaining stable and operating normally throughout this service event. This incident has now been marked as resolved. Thank you for your continued patience, support, and trust in F5.

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Started Oct 09, 2026, 06:42 AM UTC· resolved Oct 10, 2026, 12:46 PM UTC

1. investigating Oct 09, 2026, 06:42 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 06;26 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. identified Oct 09, 2026, 07:22 AM UTC

   The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.

3. identified Oct 09, 2026, 12:09 PM UTC

   The F5 Distributed Cloud team continues to follow up closely with the service provider regarding the ongoing infrastructure issue in the Querétaro, Mexico region. Customer traffic remains entirely unaffected. Our teams are actively engaged with the provider toward a prompt resolution. We will share further updates as more information becomes available. Thank you for your continued patience and understanding.

4. monitoring Oct 09, 2026, 02:07 PM UTC

   The service provider issue affecting the Querétaro, Mexico region has been resolved, and services have returned to standard operation. Customer traffic remained entirely unaffected throughout this event. All other services remain fully operational. Our teams are actively monitoring system performance before final closure. We appreciate your patience and understanding.

5. resolved Oct 10, 2026, 12:46 PM UTC

   The F5 Distributed Cloud team confirms that the service provider issue in the Querétaro, Mexico region is fully resolved. Services have remained stable and are functioning as expected. This incident is now marked as resolved. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Oct 08, 2026, 03:30 PM UTC· resolved Oct 09, 2026, 01:10 AM UTC

1. investigating Oct 08, 2026, 03:30 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Relay (GLR) and Access Logs in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/08/2026, 15:28 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. identified Oct 08, 2026, 04:24 PM UTC

   The F5 Distributed Cloud team identified an issue affecting the availability of Distributed Cloud Security and Access Logs. Mitigation actions have been completed, and affected services are currently recovering toward normal operating levels. Our engineering teams continue to closely monitor the platform to confirm sustained service stability. A final update will be provided once resolution has been fully validated. Thank you for your patience and understanding.

3. monitoring Oct 08, 2026, 07:48 PM UTC

   The F5 Distributed Cloud team has completed mitigation actions for the issue affecting the availability of Distributed Cloud Security and Access Logs. Services are now operating normally. Distributed Cloud Console core services and Global Logs Receiver (GLR) functionality remained operational and unaffected throughout this service event. We will continue to monitor the platform to ensure ongoing service stability. Thank you for your patience and understanding as we worked to resolve this issue.

4. resolved Oct 09, 2026, 01:10 AM UTC

   We are pleased to confirm that the issue has been fully resolved. All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Oct 05, 2026, 03:46 PM UTC· resolved Oct 07, 2026, 07:28 PM UTC

1. investigating Oct 05, 2026, 03:46 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Melbourne. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 03:42 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Oct 05, 2026, 04:30 PM UTC

   We are currently investigating a hardware issue within our Melbourne region. Customer traffic continues to route normally over secondary paths. Our network engineering team is actively working with hardware vendor support to complete diagnostic procedures. We will share further updates as more information becomes available.

3. identified Oct 05, 2026, 11:36 PM UTC

   Our F5 Distributed Cloud engineering team continues to work on the restoration of the Melbourne (ME1) Regional Edge. Restoration activities remain on track, and additional updates will be provided as progress is made. The engineering team has enabled a proactive monitoring stage to ensure service continuity throughout the region. We will share further updates as more information becomes available.

4. identified Oct 06, 2026, 09:43 PM UTC

   The F5 Distributed Cloud engineering team continues to make progress toward restoring the Melbourne (ME1) Regional Edge, and restoration efforts remain on track. Proactive monitoring is in place to help maintain service continuity across the region during this process. We appreciate your patience and will provide further updates as restoration progresses.

5. resolved Oct 07, 2026, 07:28 PM UTC

   We are pleased to inform you that the service disruption affecting our Melbourne (ME1) Regional Edge has been fully resolved. Our F5 Distributed Cloud engineering team have successfully completed all restoration efforts, and all systems are now operating normally. We sincerely appreciate your patience and partnership throughout this process. Our priority remains delivering secure, highly available services, and we apologize for any inconvenience this incident may have caused. If you have any questions or require further assistance, please do not hesitate to contact our Support team. Contact Information: - Email Support: Reach us at [email protected] for any questions or assistance. - Phone Support: For region-specific contact details, please visit https://my.f5.com/manage/s/article/K000135931. Best regards, F5 Distributed Cloud Operations Team

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Started Oct 01, 2026, 12:32 PM UTC· resolved Oct 01, 2026, 10:23 PM UTC

1. investigating Oct 01, 2026, 12:32 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting NGINX One. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 12:28 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Oct 01, 2026, 01:37 PM UTC

   The F5 Distributed Cloud team is currently investigating an issue affecting access to the NGINX One Console, with Console APIs currently returning 503 Service Unavailable errors. Customer application traffic remains entirely unaffected. Existing NGINX instances are fully operational and continue to serve live traffic normally, with no disruption to the data plane or application availability. The impact is strictly limited to the NGINX One Console. Management and control plane operations—such as configuration changes and monitoring performed through the Console—are temporarily unavailable. Our teams are actively working to identify the root cause and restore full Console access as quickly as possible. We will share further updates as more information becomes available. We appreciate your patience and understanding.

3. monitoring Oct 01, 2026, 03:17 PM UTC

   The F5 Distributed Cloud team has successfully resolved the instance management for the NGINX One Console, and Console services and APIs are currently operating normally. Customer application traffic remained entirely unaffected throughout the incident, and existing NGINX instances continued to serve live traffic without disruption. Management and control plane operations are fully accessible. Our teams are actively monitoring system performance to ensure sustained stability. We will continue to monitor system performance and provide further updates as they become available. We appreciate your patience and understanding.

4. resolved Oct 01, 2026, 10:23 PM UTC

   The F5 Distributed Cloud team has resolved the instance management issue affecting the NGINX One Console. Console services, APIs, and management functions are operating normally. Throughout the incident, customer application traffic remained unaffected, and existing NGINX instances continued serving live traffic without disruption. Recovery actions have been completed. We appreciate your patience and understanding while we worked to resolve this issue.

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Started Oct 01, 2026, 07:15 AM UTC· resolved Oct 01, 2026, 04:31 PM UTC

1. investigating Oct 01, 2026, 07:15 AM UTC

   This advisory is to inform you that we are currently investigating reports of intermittent loss of access logs in Mumbai (b-mb2) region. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10/01/2026, 07:10 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Oct 01, 2026, 08:18 AM UTC

   F5 Distributed Cloud team is observing intermittent loss of Access Logs and Global Log Receiver in Mumbai (b-mb2) region. Our teams are actively investigating the issue. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

3. monitoring Oct 01, 2026, 10:52 AM UTC

   The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region. All affected log streaming services have returned to standard operation, and our teams are closely monitoring system performance to ensure sustained stability. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational. We appreciate your patience and understanding throughout this incident.

4. resolved Oct 01, 2026, 04:31 PM UTC

   The F5 Distributed Cloud team has successfully resolved the intermittent loss of Access Logs and Global Log Receiver services in the Mumbai (b-mb2) region. All affected log streaming services have returned to standard operation. There was no traffic interruption during this event, and all core Distributed Cloud Console services remained fully operational. All other services remain fully operational. This incident has been marked as resolved.

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Started Sep 30, 2026, 01:24 PM UTC· resolved Oct 01, 2026, 03:49 AM UTC

1. investigating Sep 30, 2026, 01:24 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 1:17 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 30, 2026, 01:53 PM UTC

   Distributed Cloud customers are experiencing delays in configuration propagation when creating a new Load Balancer or modifying an existing one. All other services remain fully operational. Our team is actively investigating and will provide updates as they become available.

3. identified Sep 30, 2026, 03:58 PM UTC

   We are actively addressing an issue that is currently causing propagation delays within the F5 Distributed Cloud configuration systems. Our technical teams are thoroughly investigating the root cause to restore normal performance. During this period, some customers may experience intermittent 5xx errors when attempting to apply or access configurations. All other services are unaffected and continue to operate normally. We sincerely appreciate your patience and understanding during this time.

4. identified Sep 30, 2026, 06:32 PM UTC

   Our engineering teams continue to actively work on resolving the underlying issue. We are monitoring the systems closely as we work toward full resolution. All other services remain unaffected and continue to operate normally. Thank you again for your patience and partnership as we complete our work on this issue.

5. monitoring Sep 30, 2026, 08:30 PM UTC

   Most regions are now fully recovered and actively processing traffic normally. Our technical teams have made significant progress, and we are currently monitoring all systems closely to ensure continued stability and performance. We truly appreciate your continued patience during this recovery period.

6. resolved Oct 01, 2026, 03:49 AM UTC

   We are pleased to report that the configuration propagation delays affecting our Distributed Cloud systems have been completely resolved. Our engineering teams have completed their recovery work, and after closely monitoring our platform, we can confirm that all systems are stable and processing traffic normally. We know how important these services are to your business operations and truly appreciate your patience and partnership while we worked to put this right. If you have any remaining questions or need assistance, our support team is ready to help through your usual contact channels. Sincerely, F5 Distributed Cloud

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Started Sep 29, 2026, 08:29 AM UTC· resolved Sep 29, 2026, 12:35 PM UTC

1. monitoring Sep 29, 2026, 08:29 AM UTC

   The F5 Distributed Cloud team would like to inform you that we had noticed a brief spike in 5xx responses in Querétaro, Mexico and it has subsequently recovered. Please note that our services remain stable, and we will continue to monitor the environment to ensure reliability and stability. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

2. identified Sep 29, 2026, 09:04 AM UTC

   The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact to customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.

3. resolved Sep 29, 2026, 12:35 PM UTC

   The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region has been resolved. We are pleased to confirm that services have remained stable and are functioning as expected. This incident is now marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Sep 28, 2026, 04:10 PM UTC· resolved Sep 29, 2026, 01:19 AM UTC

1. investigating Sep 28, 2026, 04:10 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Melbourne region. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 04:05 PM UTC. • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 28, 2026, 04:46 PM UTC

   Customer Edge health metrics and alerts are unavailable for Customer Edges connected to the Melbourne (me1-mel) Regional Edge due to a metric reporting issue. Customer traffic is unaffected and flowing normally. Our team is actively investigating and will provide updates as they become available.

3. monitoring Sep 28, 2026, 06:05 PM UTC

   A fix has been deployed that restores full visibility into Customer Edge health metrics and alerts. We are continuing to monitor to confirm sustained stability. We appreciate your understanding and patience during this time. Should any further updates arise, we will promptly communicate them to keep you informed.

4. resolved Sep 29, 2026, 01:19 AM UTC

   The Distributed Cloud team is pleased to confirm that the issue in Melbourne (me1) region affecting display of metrics within the customer dashboard and Customer Edges has been fully resolved, and service is operating normally. We have completed our monitoring activities and confirmed platform stability. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Sep 18, 2026, 08:09 AM UTC· resolved Sep 18, 2026, 11:37 AM UTC

1. investigating Sep 18, 2026, 08:09 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS requests. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 08:05 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. monitoring Sep 18, 2026, 09:03 AM UTC

   The F5 Distributed Cloud team has identified and resolved the DNS-related issues that resulted in availability degradation for some services. Services have been restored, and our engineering teams are closely monitoring system performance to ensure stability. We appreciate your patience during this time. Thank you for your understanding.

3. resolved Sep 18, 2026, 11:37 AM UTC

   The F5 Distributed Cloud team has successfully resolved the DNS-related issues that previously caused availability degradation for some services. All corrective measures have been completed and system stability has been thoroughly verified. All affected F5 DNS services have returned to normal operation, and no further impact has been observed during the monitoring period. We thank you for your patience and understanding throughout this incident. If you continue to experience any residual issues, please reach out to support.

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Started Sep 17, 2026, 07:48 PM UTC· resolved Sep 17, 2026, 11:55 PM UTC

1. investigating Sep 17, 2026, 07:48 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Global WAF Signature Blocking Regression. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 6:40 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 17, 2026, 08:38 PM UTC

   Impact: We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Our investigation into the issue affecting WAF is ongoing. We are actively working to resolve an issue causing false-positive security events on our Web Application Firewall (WAF). Please be assured that your applications remain fully protected and security enforcement is active. Current investigative actions: Our engineering teams are working to implement a fix at the earliest time possible, and we will share updates here as they progress. We are treating this incident with the highest urgency and will continue to provide updates as more information becomes available. Please monitor our Statuspage (https://www.f5cloudstatus.com/) for live updates. If you are experiencing an impact and requires immediate assistance, please contact our Support team at [email protected] or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.

3. identified Sep 17, 2026, 10:30 PM UTC

   The F5 Distributed Cloud team has identified the root cause behind the false positive alerts being triggered on Web Application Firewall (WAF). We are now diligently working on implementing a fix to address the issue. Applications remain protected, and WAF security enforcement continues to operate as expected. We are treating this incident with the highest urgency and will provide further updates as they become available. Please continue to monitor our Statuspage (https://www.f5cloudstatus.com/) for the latest information. If you are experiencing an impact and require immediate assistance, please contact our Support team at [email protected] or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.

4. resolved Sep 17, 2026, 11:55 PM UTC

   The F5 Distributed Cloud team has successfully deployed the fix across all Regional Edges. The issue causing false-positive security events on the Web Application Firewall (WAF) has been resolved. Applications remained protected throughout the incident, and WAF security enforcement continued to operate as expected. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you are experiencing an impact and require immediate assistance, please contact our Support team at [email protected] or call the appropriate regional number listed on our website: https://my.f5.com/manage/s/article/K000135931.

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Started Sep 13, 2026, 10:55 AM UTC· resolved Sep 14, 2026, 03:36 AM UTC

1. investigating Sep 13, 2026, 10:55 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS services We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 10:50 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 13, 2026, 12:26 PM UTC

   The F5 Distributed Cloud team is actively investigating a managed DNS service issue affecting certain Load Balancer configurations. No further customer impact is currently being observed for configurations utilizing Internet (Specified VIP) and Virtual Site (Specified VIP). Our engineering team is proactively analyzing the environment to isolate the cause and ensure ongoing system stability. Thank you for your patience.

3. identified Sep 13, 2026, 01:26 PM UTC

   The F5 Distributed Cloud team has identified the cause of the managed DNS service issue. The issue was caused by a change to the DNS configuration introduced with the Distributed Cloud 8.0 release. Our Engineering teams are actively monitoring the environment, and no further customer impact is currently being observed. We will share further updates as more information becomes available.Thank you for your patience.

4. identified Sep 13, 2026, 05:27 PM UTC

   The F5 Distributed Cloud team continues working on the hotfix for the issue caused by a DNS configuration change. Our Engineering teams are actively working to fully recover the DNS service. We will share further updates as more information becomes available.

5. identified Sep 13, 2026, 09:22 PM UTC

   The F5 Distributed Cloud team is now testing and validating the hotfix for the issue caused by a DNS configuration change, to ensure system stability. We will share further updates as more information becomes available.

6. resolved Sep 14, 2026, 03:36 AM UTC

   The F5 Distributed Cloud team has successfully deployed the hotfix addressing the managed DNS service issue. DNS services have been restored to normal operation. Our engineering teams are continuously monitoring telemetry and service health to ensure sustained stability. Thank you for your patience and understanding while we worked to resolve this issue. Sincerely, F5 Distributed Cloud

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Started Sep 12, 2026, 02:25 PM UTC· resolved Sep 12, 2026, 04:17 PM UTC

1. investigating Sep 12, 2026, 02:25 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting CE upgrade. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 09/12/2026, 14:24 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 12, 2026, 02:55 PM UTC

   The F5 Distributed Cloud team is currently investigating an issue where upgrades of Customer Edge (CE) sites to version crt-20260801-0205 are failing. Existing services remain operational, but customers attempting to upgrade to this version may experience deployment failures. We are actively working to identify the root cause and will provide further updates as more information becomes available.

3. identified Sep 12, 2026, 03:22 PM UTC

   The F5 Distributed Cloud team has identified the cause of an issue affecting upgrades of Customer Edge (CE) sites to version crt-20260801-0205. Existing services and customer traffic remain unaffected. Our teams are actively working to implement a fix and restore normal upgrade operations. We will continue to share updates as progress is made and more information becomes available. Thank you for your patience and understanding while we work to resolve this issue.

4. resolved Sep 12, 2026, 04:17 PM UTC

   The issue affecting upgrades of Customer Edge (CE) sites to latest software version available has been resolved. Upgrade operations have returned to normal, and customers should now be able to successfully upgrade to the latest version. Throughout this event, existing services and customer traffic remained unaffected. Thank you for your patience and understanding while we worked to resolve this issue.

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Started Sep 12, 2026, 05:06 AM UTC· resolved Sep 12, 2026, 12:54 PM UTC

1. investigating Sep 12, 2026, 05:06 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting tenant logins. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 05:01 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 12, 2026, 05:53 AM UTC

   The F5 Distributed Cloud team is investigating an issue causing tenant login failures on the Distributed Cloud console. We are actively working to implement corrective measures and restore full functionality as quickly as possible. We appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to contact us through established support channels.

3. monitoring Sep 12, 2026, 08:00 AM UTC

   The F5 Distributed Cloud team is pleased to inform you that login functionality for the Distributed Cloud console has been restored. Our teams are actively monitoring the environment to ensure ongoing stability. We appreciate your patience and understanding throughout this time. Should you have any further questions or require assistance, please don't hesitate to reach out to us through regular support channels.

4. resolved Sep 12, 2026, 12:54 PM UTC

   The F5 Distributed Cloud team is pleased to inform you that the issue affecting tenant logins on the Distributed Cloud console has been resolved, and login functionality has been fully restored. All services are now operating as expected. We sincerely appreciate your patience and understanding while we worked to resolve this issue. If you have any further questions or need assistance, please feel free to contact us through established support channels.

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Started Sep 11, 2026, 07:22 AM UTC· resolved Sep 12, 2026, 12:39 AM UTC

1. investigating Sep 11, 2026, 07:22 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Querétaro, Mexico region. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 07:00 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 11, 2026, 07:41 AM UTC

   The F5 Distributed Cloud team has identified an issue with our service provider in the Querétaro, Mexico region. There is no impact on customer traffic. Our team is actively investigating the issue and will share updates as soon as they become available.

3. investigating Sep 11, 2026, 09:52 AM UTC

   The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is being actively investigated. There is no impact on customer traffic. We will share further updates as more information becomes available. Thank you for your understanding.

4. monitoring Sep 11, 2026, 12:36 PM UTC

   The F5 Distributed Cloud team would like to inform you that the service provider issue in Querétaro, Mexico region is resolved. Our service remains stable and we will continue to monitor the environment to ensure reliability and stability. If you experience any issue, please contact F5 Support for further assistance.

5. resolved Sep 12, 2026, 12:39 AM UTC

   The Distributed Cloud team is pleased to confirm that services have remained stable and are functioning as expected. This incident has been marked as resolved. If you continue to experience any issue, please contact the F5 Support team for further assistance. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Sep 11, 2026, 05:41 AM UTC· resolved Sep 11, 2026, 07:41 AM UTC

1. investigating Sep 11, 2026, 05:41 AM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting DNS. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 05:36 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. resolved Sep 11, 2026, 07:41 AM UTC

   The F5 Distributed Cloud team can confirm that the issue affecting the DNS service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

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Started Sep 10, 2026, 06:15 PM UTC· resolved Sep 11, 2026, 07:01 PM UTC

1. investigating Sep 10, 2026, 06:15 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation in New York (NY2). We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 09/10/2026, 18:04 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. monitoring Sep 10, 2026, 06:58 PM UTC

   The F5 Distributed Cloud team identified an issue affecting traffic in our New York (NY2) region. Some customers may have experienced a brief interruption or increased errors/latency. The issue has been resolved, and traffic has stabilized. All services are currently operating normally. We are actively monitoring to ensure the service remains healthy and will provide updates as needed. Thank you for your continued support and trust in F5.

3. monitoring Sep 10, 2026, 08:47 PM UTC

   The issue affecting traffic in our New York (NY2) region has been resolved. Traffic has returned to expected levels, and all services are operating normally. All core services remained operational throughout this service event. The F5 Distributed Cloud team has extended monitoring and continues to proactively observe the environment to ensure sustained stability, performance, and service reliability. Thank you for your continued trust in F5.

4. monitoring Sep 11, 2026, 06:39 AM UTC

   The traffic issue in our New York (NY2) region has been resolved. Traffic levels have returned to normal. We are pleased to confirm that all core services remained operational throughout this event. Our F5 Distributed Cloud team is continuing enhanced monitoring efforts to proactively ensure ongoing stability, performance, and service reliability. Thank you for your continued support.

5. resolved Sep 11, 2026, 07:01 PM UTC

   The issue affecting traffic in our New York (NY2) region has been fully resolved, and service is operating normally. We have completed our monitoring activities and confirmed platform stability. We appreciate your patience and understanding throughout this event. Thank you for your continued support.

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Started Sep 07, 2026, 06:42 AM UTC· resolved Sep 07, 2026, 12:02 PM UTC

1. investigating Sep 07, 2026, 06:42 AM UTC

   This advisory is to inform you that we are currently investigating reports of degradation affecting CDN services. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 06:25 AM UTC. • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 07, 2026, 07:10 AM UTC

   The F5 Distributed Cloud CDN service is currently experiencing a minor service degradation. Customers may experience a configuration propagation delay for the next 60 minutes starting now. Please note that existing CDN configurations will not be impacted due to this, and only addition & modification will be affected. We will continue to monitor the situation closely and share timely updates as additional information becomes available.

3. identified Sep 07, 2026, 08:19 AM UTC

   The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution. Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period. Important: Existing CDN configurations and traffic remain fully operational and unaffected. We apologise for the delay and appreciate your continued patience regarding this matter.

4. identified Sep 07, 2026, 09:16 AM UTC

   The F5 Distributed Cloud team has identified a fix for the issue and remains actively engaged towards resolution. Please note that deploying the fix is expected to take an additional 60 minutes. We expect configuration updates to resume normally following this period. Important: Existing CDN configurations and traffic remain fully operational and unaffected. We apologise for the delay and appreciate your continued patience regarding this matter.

5. identified Sep 07, 2026, 10:49 AM UTC

   Please note that deploying the fix is taking longer than anticipated. The current expected time for the fix to be fully deployed is 12:15 UTC. We expect configuration updates to resume normally following this period. Important: Existing CDN configurations and traffic remain fully operational and unaffected. We apologise for the delay and appreciate your continued patience regarding this matter.

6. resolved Sep 07, 2026, 12:02 PM UTC

   We are pleased to confirm that the issue affecting the CDN configuration propagation has been fully resolved after the fix was successfully deployed. After a period of monitoring, we have confirmed that all affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Sep 05, 2026, 07:04 PM UTC· resolved Sep 06, 2026, 07:54 AM UTC

1. investigating Sep 05, 2026, 07:04 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Global Log Receiver (GLR). We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 09/05/2026, 19:01 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. resolved Sep 06, 2026, 07:54 AM UTC

   The issue affecting Cloud LMA Global Log Receiver (GLR) has been resolved. Impact was limited to a single customer, who was engaged directly throughout the investigation and resolution process. There was no impact to customer traffic, and all Distributed Cloud Console services remained fully operational. We will continue to monitor the platform to ensure service stability. Thank you for your continued support and trust in F5.

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Started Sep 04, 2026, 03:16 PM UTC· resolved Sep 05, 2026, 12:36 AM UTC

1. investigating Sep 04, 2026, 03:16 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 15:13 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Sep 04, 2026, 03:44 PM UTC

   F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the issue. Please note that there is no traffic interruption, and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

3. monitoring Sep 04, 2026, 05:03 PM UTC

   The issue affecting the Global Log Receiver has been successfully resolved. Access Log streaming is still in progress as part of the recovery process. Our teams are closely monitoring the environment to ensure continued stability and verify full service restoration. Further updates will be provided as additional information becomes available. We appreciate your patience and support throughout this incident.

4. monitoring Sep 04, 2026, 06:21 PM UTC

   The issue affecting the Global Log Receiver and Access Log streaming has been fully resolved. All services are operating normally, and our teams have confirmed stable system performance. We will continue to monitor the environment to ensure ongoing stability. We appreciate your patience and support throughout this incident.

5. resolved Sep 05, 2026, 12:36 AM UTC

   We are pleased to confirm that the issue has been fully resolved. All affected services have been restored and are operating normally, with no further impact anticipated. We sincerely appreciate your patience and understanding throughout the resolution process. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team. If you have any questions or need assistance, please contact our Support team: - Email support: [email protected] - Phone support: For region-specific contact details, please visit: https://my.f5.com/manage/s/article/K000135931 Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

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Started Sep 02, 2026, 08:50 PM UTC· resolved Sep 11, 2026, 05:12 PM UTC

1. monitoring Sep 02, 2026, 08:50 PM UTC

   Dear Valued Customers, F5 Distributed Cloud Expands Global Footprint into Korea. We are pleased to announce the launch of a new Regional Edge (RE) cluster in Korea (sel1-kr), further expanding the F5 Distributed Cloud global network. This new point of presence strengthens our coverage in Northeast Asia. The Korea RE site delivers: 1. Reduced latency for customers and end users in Korea. 2. Improved application performance through localized traffic processing closer to end users. 3. Full feature parity with all existing RE sites. Go-Live Schedule: 8 September 2026 at 08:00 UTC To ensure uninterrupted connectivity between the F5 Distributed Cloud Korea RE site and your origin infrastructure, please update your firewall allowlists to include the network range 159.60.186.0/24 prior to the Korea RE go-live date. If you have any questions or concerns, please do not hesitate to contact us at [email protected].

2. resolved Sep 11, 2026, 05:12 PM UTC

   Seoul, South Korea, Regional Edge site is now live.

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Started Aug 31, 2026, 04:54 PM UTC· resolved Sep 01, 2026, 01:28 AM UTC

1. investigating Aug 31, 2026, 04:54 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Dallas. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 04:16 PM UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. monitoring Aug 31, 2026, 05:37 PM UTC

   The F5 Distributed Cloud team identified a network issue in the Dallas region that caused service degradation and impacted a limited number of GRE tunnels. Customers with an adequate redundant path in place would not have experienced an interruption, as traffic would have failed over via the alternate route. To restore service, our team performed appropriate corrective actions on the affected device. Following this remediation, GRE tunnel connectivity was successfully re-established and services have been restored. We will continue to monitor the environment closely to ensure sustained stability.

3. resolved Sep 01, 2026, 01:28 AM UTC

   The F5 Distributed Cloud team has concluded the monitoring period for the traffic and services impacted by this incident. Services remained stable and operating normally throughout this period, and the incident is now considered resolved. We appreciate your patience and understanding throughout this event and remain committed to continuously improving the reliability of our services. Thank you for your continued trust in F5.

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Started Aug 25, 2026, 11:19 PM UTC· resolved Aug 25, 2026, 11:52 PM UTC

1. investigating Aug 25, 2026, 11:19 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting Network Traffic in WES and MB2. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 08/25/2026, 23:07 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

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Started Aug 25, 2026, 04:39 PM UTC· resolved Aug 25, 2026, 05:44 PM UTC

1. investigating Aug 25, 2026, 04:39 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting AI powered Web Application Firewall We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 16:24 UTC • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. resolved Aug 25, 2026, 05:44 PM UTC

   The F5 Distributed Cloud team had successfully resolved the issue affecting AI powered Web Application Firewall, we can confirm that no further impact was observed and all services are operating normally. Our teams have validated system stability. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

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Started Aug 24, 2026, 01:50 PM UTC· resolved Aug 24, 2026, 10:54 PM UTC

1. investigating Aug 24, 2026, 01:50 PM UTC

   This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 13:24 UTC. • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

2. investigating Aug 24, 2026, 02:12 PM UTC

   F5 Distributed Cloud customers may experience a delay in Global Log Receiver and Access Log streaming. Our teams are actively investigating the Global Log Receiver functionality. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We will share further updates as more information becomes available. We appreciate your patience and understanding.

3. monitoring Aug 24, 2026, 03:28 PM UTC

   The problem with the Global Log Receiver and the delay in Access Log streaming has been successfully resolved. All services are now fully recovered and functioning as expected. Our teams will maintain close monitoring of the environment to ensure ongoing stability. We appreciate your patience and support during this incident.

4. resolved Aug 24, 2026, 10:54 PM UTC

   We are pleased to confirm that the service degradation previously affecting the Global Log Receiver and the delay in Access Log streaming have been fully resolved. All services are now fully recovered and functioning as expected. Following service restoration, our engineering teams have maintained close monitoring of the platform to ensure ongoing stability, and no further issues have been detected. As noted in our previous updates, there was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the duration of this incident. This incident is now considered closed. Thank you for your patience and support. Sincerely, F5 Distributed Cloud

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