Voipcom incident

Partial Texting Platform Outage

Major Resolved View vendor source →

Voipcom experienced a major incident on September 5, 2025 affecting Texting Platform, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Sep 05, 2025, 06:04 PM UTC
Resolved
Sep 05, 2025, 06:45 PM UTC
Duration
40m
Detected by Pingoru
Sep 05, 2025, 06:04 PM UTC

Affected components

Texting Platform

Update timeline

  1. investigating Sep 05, 2025, 06:04 PM UTC

    We are currently investigating an issue affecting a portion of our texting platform. Some users may experience errors or see a continual loading page. Our engineering team is actively working to identify and resolve the problem. 📩 Subscribe here to receive real-time updates

  2. monitoring Sep 05, 2025, 06:17 PM UTC

    The issue causing errors and loading delays in a portion of our texting platform has been fully resolved. All services are now operating normally. Thank you for your patience while we worked to restore functionality.

  3. resolved Sep 05, 2025, 06:45 PM UTC

    The earlier issue affecting portions of our texting platform has been fully resolved. Systems have been stable, and no further errors are occurring. We appreciate your patience and understanding during this incident.