VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Intermittent Errors

Major Resolved View vendor source →

VMware Workspace ONE experienced a major incident on July 25, 2026 affecting Omnissa Access - US1 and Workspace ONE Hub Services Catalog - US1 and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2026, 08:34 PM UTC
Resolved
Jul 25, 2026, 10:15 PM UTC
Duration
1h 41m
Detected by Pingoru
Jul 25, 2026, 08:34 PM UTC

Affected components

Omnissa Access - US1Workspace ONE Hub Services Catalog - US1Omnissa Access - US2Workspace ONE Hub Services Catalog - US2Omnissa Access - US3Workspace ONE Hub Services Catalog - US3Omnissa Access - GermanyWorkspace ONE Hub Services Catalog - GermanyOmnissa Access - IrelandWorkspace ONE Hub Services Catalog - Ireland

Update timeline

  1. investigating Jul 25, 2026, 08:34 PM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating intermittent reachability issues. We will provide more information shortly.

  2. identified Jul 25, 2026, 10:01 PM UTC

    A fix has been identified and implemented. The issue was limited to tenants with URLs ending in workspaceair.com workspaceoneaccess.com Issues were also seen with Cloud Notification Service (CNS)

  3. monitoring Jul 25, 2026, 10:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 25, 2026, 10:15 PM UTC

    The incident is now resolved. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.