VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Issues with Notification attachments / (All) (Full Region)

Minor Resolved View vendor source →

VMware Workspace ONE experienced a minor incident on July 10, 2025 affecting Workspace ONE Hub Services Catalog - US1 and Workspace ONE Hub Services Catalog - US2 and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2025, 07:34 AM UTC
Resolved
Jul 10, 2025, 12:12 PM UTC
Duration
4h 37m
Detected by Pingoru
Jul 10, 2025, 07:34 AM UTC

Affected components

Workspace ONE Hub Services Catalog - US1Workspace ONE Hub Services Catalog - US2Workspace ONE Hub Services Catalog - US3Workspace ONE Hub Services Catalog - GermanyWorkspace ONE Hub Services Catalog - IrelandWorkspace ONE Hub Services Catalog -UKWorkspace ONE Hub Services Catalog - JapanWorkspace ONE Hub Services Catalog - AustraliaWorkspace ONE Hub Services Catalog - CanadaWorkspace ONE Hub Services Catalog - India

Update timeline

  1. investigating Jul 10, 2025, 07:34 AM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in all region. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. identified Jul 10, 2025, 07:35 AM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in all regions. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  3. monitoring Jul 10, 2025, 09:00 AM UTC

    Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

  4. monitoring Jul 10, 2025, 09:51 AM UTC

    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  5. resolved Jul 10, 2025, 12:12 PM UTC

    The issue is resolved.